Providing customer service was something I was obligated to engage in being that it was my job. For 5 years I worked at The Home Depot, and for those 5 years my disdain for the general public steadily grew – at times reaching mind numbing levels. Having held various managerial
positions I had the displeasure of witnessing nearly all aspects of the
human experience from the tragic to the painfully pathetic. However nothing could have prepared me
for what is now referred to as “The Dump.”
Near the end of my employment I was asked to assist a customer with an
electrical question regarding exterior lighting control. Begrudgingly I agreed and soon arrived
to offer assistance. The customer,
let’s call her "Lady Dump", was a woman in her early 60’s with snow white hair,
facial liver spots and posture that would make a scoliosis patient cringe. Wearing a sleeveless grey top and
orange triangle patterned Bermuda shorts I could not help but notice that Lady
Dump had possibly not been exposed to sunlight since before I was born. I asked what I could help her with, and
in a voice that eerily resembled a goat impersonating a frog she explained her lighting
predicament.
After
hearing Lady Dump drone on about her problem I brought her to the appropriate
aisle and selected the item best suited for her situation. Standing a mere 3 feet from her we
played verbal volleyball which consisted of me repeating myself over and over and her
agreeing then disagreeing to the same information I had been regurgitating for the past several minutes. As in any social interaction a natural
pause took place in the conversation, and it is here where my life changed and
faith in humanity came to a bitter and screeching halt.
Given
that I always tried my best to avoid eye contact with the customers I helped (I found eye
contact created a sense of trust and openness I will never have nor care to have
with complete strangers) I found myself, per usual, staring at the merchandise’s
packaging. This also gave me a
unique view of the floor and Lady Dump’s legs. As my inattentive gaze settled in on her vitamin D starved
knee caps a glob of what resembled dark brown over-beaten mashed potatoes materialized
from beneath the hem line of her shorts and began to drool down her leg until
it reached the floor with a silent yet audible thud that only I could ever
hear. Time stood still. Somewhere in the distance a baby cried,
and as my mind struggled through what was happening a second glob appeared and
snailed its way to the floor joining its mashed potato brother. The sickening realization of what was
occurring gave way to horror – Lady Dump was shitting her pants.
One
can only imagine the expression chiseled on my face, probably something along
the lines of “Ohmygod Lady! You’re fucking shitting your pants!” but I’ll never know for sure because as quickly as the
defecation occurred the clean-up began.
Without either of us saying a word Lady Dump proceeded to select the item I had just explained and with her opposite hand wipe the brown potato trail from her leg, pick up the pile of dung and place it into her Bermuda short’s pocket. She than inexplicitly shrugged her misshaped shoulders as if to say “So what?” about-faced and marched away - hand and poop in pocket.
Later I found out Lady Dump actually paid for the item, the cashier thinking it
odd that she never removed her hand from her pocket, and much, much later I
found myself slightly envious of the old lady who never gave one shit about
sharing two with me.

Did this really happen? Because who in the world would pick up shit and put it in their pocket??!?😳🤯
ReplyDeleteYes. This happened.
ReplyDelete